New VP and director in Klamath named

Klamath Falls, OR — Southern Oregon Goodwill® Industries has hired Rich Ortiz, a long-time resident of Klamath County as Director of Workforce Development for Klamath and Lake counties. Ortiz replaces Erin Young, who was promoted to Vice President of Workforce Development and now is based at Goodwill’s regional office in Medford.

Rich OrtizOrtiz spent more than 20 years in retail, working at Big 5 Sporting Goods and Staples, before shifting to social services in 2015. He most recently was assistant director at Youth Rising, a Klamath Falls nonprofit that works to empower teens to overcome barriers and improve their lives and their community. Ortiz has an associate’s degree in business management from University of Phoenix and a bachelor’s degree in marketing management from Western Governors University. He lives in Klamath County with his wife, Sara, and two children Christian and Adam.

Young has more than 15 years of experience in workforce development services For the past 12 years she has worked for Southern Oregon Goodwill Industries, providing assessments, job placements, and retention services to adults with barriers to employment. She is a strong advocate for adults with intellectual and developmental disabilities. Young has a Master of Business Administration from the University of Phoenix and bachelor’s degree in applied psychology from Oregon Institute of Technology.


The Mail Tribune ran a People in Business announcement about Young taking the position in the Medford office.

Herald & News reporter Hannah Steinkopf-Frank wrote a profile of Ortiz that ran Aug. 24.

Our thanks to community newspapers who help spread the word about our work. We appreciate their work.

Posted in: Goodwill in the News, Mission Services

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